Terms & Conditions
Last updated: February 2026
1. Introduction & Acceptance
1.1 These Terms and Conditions ("Terms") govern your use of the SpinBit Casino website located at spin-bit-casino-nz.com ("the Site"), including all services, features, content, and functionality offered through the Site (collectively, "the Services"). SpinBit Casino is operated as an online entertainment platform providing casino games and related services to users in New Zealand.
1.2 By accessing, browsing, registering on, or otherwise using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately cease using the Site and close any existing account.
1.3 These Terms constitute a legally binding agreement between you ("the User", "you", "your") and SpinBit Casino ("we", "us", "our", "the Company"). This agreement takes effect upon your first access to the Site and remains in force for as long as you maintain an account or continue to use any of our Services.
1.4 SpinBit Casino reserves the right to deny access to the Site or any of its Services to any individual at its sole discretion, particularly where there is suspicion of Terms violation, fraudulent activity, or regulatory non-compliance.
1.5 By using the Site, you confirm that you are legally permitted to engage in online gambling activities under the laws of your jurisdiction. It is your sole responsibility to determine whether your use of the Site is lawful in your country, state, or territory of residence. SpinBit Casino makes no representations or warranties regarding the legality of its Services in any particular jurisdiction outside of New Zealand.
1.6 These Terms should be read in conjunction with our Privacy Policy and any specific bonus terms that may apply to individual promotions. Together, these documents form the complete agreement between you and SpinBit Casino.
2. Definitions
2.1 "Site" refers to the website accessible at spin-bit-casino-nz.com, including all associated subdomains, web pages, mobile-optimised versions, and any applications or software used to access the Services provided by SpinBit Casino.
2.2 "User" or "Player" means any individual who accesses the Site, whether registered or unregistered. A "Registered User" specifically refers to a person who has completed the account registration process and holds an active SpinBit Casino account.
2.3 "Account" refers to the personal player account created upon successful registration with SpinBit Casino. Each Account is assigned a unique identifier and is linked to the personal and financial details provided during registration. Only one Account per individual is permitted.
2.4 "Services" encompasses all offerings available through the Site, including but not limited to: online casino games (slots, table games, live dealer games), promotional offers, loyalty programmes, customer support, deposit and withdrawal facilities, and any other interactive features.
2.5 "Bonus" means any promotional credit, free spins, cashback offer, loyalty reward, or other incentive offered by SpinBit Casino to Users. Bonuses are subject to their own specific terms and conditions in addition to these general Terms, and may include wagering requirements, time limits, and game restrictions.
2.6 "Wagering Requirements" (also referred to as "playthrough requirements" or "rollover") means the number of times a Bonus amount (or Bonus plus deposit amount, as specified) must be wagered before any associated winnings may be withdrawn. For example, a 35x wagering requirement on a $100 Bonus means you must place a total of $3,500 in qualifying bets before withdrawal is permitted.
2.7 "Restricted Territory" means any country, region, or jurisdiction from which access to or use of the Site is prohibited by applicable law, regulation, or SpinBit Casino policy. Users located in Restricted Territories may not create an Account or use the Services.
3. Account Registration
3.1 To use the full range of Services offered by SpinBit Casino, you must register for an Account. Registration requires you to provide accurate, complete, and current personal information including your full legal name, date of birth, residential address, email address, and telephone number. You must be at least 18 years of age to create an Account. Underage gambling is strictly prohibited, and SpinBit Casino employs age verification procedures to prevent minors from accessing the Services.
3.2 Each individual is permitted to hold only one (1) Account with SpinBit Casino. The creation of multiple accounts by the same person, household, shared computer, shared IP address, or shared device is strictly prohibited. If SpinBit Casino determines that a User holds multiple accounts, all duplicate accounts will be closed immediately, any bonuses voided, and pending withdrawals may be cancelled. SpinBit Casino reserves the right to reclaim any winnings generated through duplicate accounts.
3.3 The Services are primarily intended for residents of New Zealand. Users from other jurisdictions may register provided that online gambling is legal in their location and they are not located in a Restricted Territory. It is your responsibility to verify the legality of online gambling in your jurisdiction before registering.
3.4 You are responsible for maintaining the confidentiality of your Account credentials, including your username and password. You must not share your login details with any third party. Any activity conducted through your Account is deemed to be authorised by you, and you bear full responsibility for all transactions and actions taken under your Account. If you suspect unauthorised access to your Account, you must contact SpinBit Casino support immediately at [email protected].
3.5 SpinBit Casino reserves the right to carry out identity verification checks (Know Your Customer, or "KYC") at any point during your use of the Services. You may be required to submit proof of identity (passport, driving licence), proof of address (utility bill, bank statement), and proof of payment method. Failure to provide satisfactory documentation within the requested timeframe may result in account suspension or closure.
3.6 SpinBit Casino may, at its sole discretion, refuse to open an Account for any applicant, or close an existing Account, without providing a reason. This includes situations where we suspect fraudulent activity, regulatory non-compliance, or any breach of these Terms.
3.7 You agree to keep your Account information up to date at all times. If any of your personal details change (name, address, email, phone number), you must update your Account within a reasonable timeframe or notify customer support.
4. Deposits & Withdrawals
4.1 SpinBit Casino accepts deposits via the following methods: Visa, Mastercard, PayPal, Skrill, Neteller, POLi, bank transfer, and select cryptocurrency options. The availability of specific payment methods may vary depending on your location and regulatory requirements. SpinBit Casino reserves the right to add, remove, or modify available payment methods at any time without prior notice.
4.2 The minimum deposit amount is $10 NZD (or equivalent in other accepted currencies). The default operating currency for the Site is New Zealand Dollars (NZD). If you deposit using a different currency, the amount will be converted at the prevailing exchange rate, and any currency conversion fees are your responsibility. Maximum deposit limits may apply and can vary by payment method.
4.3 The minimum withdrawal amount is $20 NZD. Withdrawal requests are subject to a processing period of 24 to 72 hours, depending on the payment method selected and the completion of any required verification checks. E-wallet withdrawals (PayPal, Skrill, Neteller) are typically processed within 24 hours. Card withdrawals (Visa, Mastercard) may take 2-5 business days. Bank transfers may take 3-7 business days. Cryptocurrency withdrawals are typically processed within 1-24 hours, subject to network confirmation times.
4.4 SpinBit Casino operates a closed-loop payment policy where possible. This means that withdrawals will be processed back to the same payment method used for the most recent deposit. If the original deposit method does not support withdrawals, an alternative method will be offered at SpinBit Casino's discretion.
4.5 SpinBit Casino may impose daily, weekly, or monthly withdrawal limits. Standard withdrawal limits are $5,000 NZD per day, $15,000 NZD per week, and $50,000 NZD per month. VIP players may qualify for higher limits. Progressive jackpot wins may be paid in instalments at SpinBit Casino's discretion.
4.6 SpinBit Casino does not charge fees for deposits or standard withdrawals. However, your bank, payment provider, or cryptocurrency network may impose their own fees over which SpinBit Casino has no control. You are responsible for any such third-party fees.
4.7 SpinBit Casino reserves the right to conduct additional verification checks before processing any withdrawal, particularly for amounts exceeding $2,000 NZD or where there is any suspicion of fraudulent or irregular activity. Withdrawals may be delayed or refused if verification is not satisfactorily completed. All funds deposited must be wagered at least once (1x turnover) before withdrawal to prevent money laundering.
4.8 Dormant accounts (no login or activity for 12 consecutive months) may be subject to a monthly administrative fee of $5 NZD, deducted from the remaining balance until the balance reaches zero or the account is reactivated.
5. Bonus Terms
5.1 SpinBit Casino may offer various promotional bonuses, including but not limited to: welcome bonuses, deposit match bonuses, no-deposit bonuses, free spins, cashback offers, reload bonuses, and loyalty rewards. Each promotion is subject to its own specific terms, which will be clearly stated on the promotional material. Where specific promotional terms conflict with these general Terms, the specific promotional terms shall prevail.
5.2 Unless otherwise stated, the standard wagering requirement for bonuses at SpinBit Casino is 35x the bonus amount. This means that if you receive a $100 bonus, you must place qualifying bets totalling $3,500 before any winnings derived from the bonus funds may be withdrawn. Wagering requirements must be fulfilled within 30 days of the bonus being credited to your account, unless a different timeframe is specified.
5.3 While wagering bonus funds, the maximum permitted bet is $5 NZD per spin, round, or hand. Placing bets exceeding this limit while an active bonus is in play may result in the forfeiture of the bonus, any associated winnings, and potential account review. This rule applies regardless of whether you are playing with bonus funds or real money while a bonus is active.
5.4 Different game categories contribute at different rates toward fulfilling wagering requirements. Slots contribute 100% toward wagering requirements. Table games (blackjack, roulette, baccarat, poker) contribute 10%. Live casino games contribute 10%. Certain games may be excluded entirely from bonus wagering and will be listed in the specific promotion terms. Playing excluded games while a bonus is active does not count toward wagering and may result in bonus forfeiture.
5.5 Bonuses that remain unclaimed or whose wagering requirements are not completed within the specified timeframe (30 days unless otherwise stated) will expire automatically. Upon expiry, the bonus funds and any associated winnings will be removed from your account. Only the real money balance (if any) will remain.
5.6 SpinBit Casino maintains a strict policy against bonus abuse. Bonus abuse includes but is not limited to: opening multiple accounts to claim the same bonus, using irregular betting patterns designed to circumvent wagering requirements (such as placing opposing bets), colluding with other players, or exploiting technical errors in bonus systems. SpinBit Casino reserves the right to void bonuses and confiscate associated winnings where bonus abuse is detected or suspected.
5.7 Unless explicitly stated otherwise, only one bonus may be active on your account at any time. You must complete the wagering requirements for an active bonus (or forfeit it) before claiming a new bonus. SpinBit Casino reserves the right to modify, suspend, or cancel any promotion at any time without prior notice, though existing claimed bonuses will typically be honoured under their original terms.
5.8 Free spins bonuses are typically awarded on specific slot games as designated by SpinBit Casino. The value per free spin, the number of free spins, and the wagering requirements on free spin winnings will be stated in the promotion terms. Free spin winnings are credited as bonus funds and are subject to wagering requirements before withdrawal.
6. Intellectual Property
6.1 All content on the Site, including but not limited to: text, graphics, logos, icons, images, audio clips, video content, software, data compilations, page layout, underlying code, and the overall design and arrangement of the Site, is the property of SpinBit Casino or its licensors and is protected by New Zealand and international copyright, trademark, and intellectual property laws.
6.2 The SpinBit Casino name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of SpinBit Casino or its affiliates. You may not use such marks without the prior written consent of SpinBit Casino. All other names, logos, product and service names, designs, and slogans on the Site are the trademarks of their respective owners.
6.3 You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, transmit, or otherwise exploit any content from the Site without the express prior written consent of SpinBit Casino. This includes the use of automated tools, scrapers, or bots to extract content or data from the Site.
6.4 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Site and its content solely for personal, non-commercial entertainment purposes. This licence does not include the right to: sell or resell Site content, collect or harvest any data from the Site, modify or make derivative uses of the Site or its content, or use data mining, robots, or similar data gathering methods.
6.5 Any unauthorised use of Site content automatically terminates the limited licence granted under clause 6.4, and SpinBit Casino reserves the right to pursue any available legal remedy, including claims for damages, injunctive relief, and reimbursement of legal costs.
7. Prohibited Activities
7.1 You agree not to engage in any fraudulent, deceptive, or dishonest activity in connection with the Site or the Services. Fraud includes but is not limited to: using stolen payment details, providing false identity information, manipulating game outcomes through technical exploits, chargebacks without legitimate cause, and any other activity intended to gain an unfair financial advantage.
7.2 The creation or operation of multiple accounts by the same individual, household, IP address, device, or payment method is strictly prohibited. Multi-accounting for the purpose of claiming multiple bonuses, circumventing restrictions, or any other reason constitutes a serious breach of these Terms. SpinBit Casino employs advanced detection systems to identify multi-accounting, including device fingerprinting, IP analysis, and behavioural pattern recognition.
7.3 Bonus abuse in any form is prohibited. This includes but is not limited to: systematic exploitation of promotional offers, hedging bets or placing low-risk opposing bets to meet wagering requirements with minimal loss, creating accounts solely to exploit welcome offers, and coordinated group bonus exploitation. SpinBit Casino reserves the right to determine, at its sole discretion, whether any activity constitutes bonus abuse.
7.4 Underage gambling is strictly prohibited. You must be at least 18 years of age to register, deposit, play, or access the Services. SpinBit Casino will immediately close the account and void all transactions of any individual found to be under 18. We actively cooperate with organisations that work to protect minors from online gambling, and we encourage the use of parental control software to prevent underage access to gambling sites.
7.5 The use of VPNs (Virtual Private Networks), proxy servers, or any other technology to disguise your true location for the purpose of circumventing geographic restrictions is prohibited. SpinBit Casino reserves the right to void bets, confiscate winnings, and close accounts where VPN or proxy usage is detected in connection with regulatory circumvention.
7.6 Collusion between players, including but not limited to: sharing cards or game information during live play, coordinating betting strategies across multiple accounts, or working together to manipulate game outcomes or tournament results, is strictly prohibited. SpinBit Casino employs sophisticated monitoring systems to detect collusive play patterns.
7.7 You must not use the Site for any purpose that is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable. This includes transmitting any material that contains viruses, malware, or other harmful code, or engaging in any activity that could damage, disable, or impair the proper functioning of the Site.
7.8 Any attempt to reverse-engineer, decompile, disassemble, or otherwise derive the source code of any software used by SpinBit Casino is strictly prohibited. Similarly, the use of automated software, algorithms, or artificial intelligence systems designed to gain an advantage in games is not permitted.
8. Limitation of Liability
8.1 The Site and all Services are provided on an "as is" and "as available" basis, without any warranties of any kind, whether express, implied, or statutory. SpinBit Casino specifically disclaims all implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Site will be uninterrupted, secure, error-free, or free from viruses or other harmful components.
8.2 SpinBit Casino does not guarantee the outcome of any game or wager. All casino games are games of chance, and past results do not guarantee or indicate future results. No system, strategy, or method can guarantee winnings. You acknowledge that gambling involves risk, and you may lose some or all of the money you deposit. You should never gamble with money you cannot afford to lose.
8.3 To the maximum extent permitted by applicable law, SpinBit Casino, its directors, officers, employees, agents, licensors, and affiliates shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, data, goodwill, or other intangible losses, regardless of whether such damages were foreseeable or whether SpinBit Casino was advised of their possibility.
8.4 SpinBit Casino's total aggregate liability to you for any and all claims arising out of or relating to these Terms or your use of the Site shall not exceed the lesser of: (a) the total amount deposited by you in the 12 months preceding the claim, or (b) $1,000 NZD. This limitation of liability applies to the fullest extent permitted by law.
8.5 SpinBit Casino shall not be liable for any disruption or inability to access the Site due to circumstances beyond its reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, riots, government actions, internet service failures, power outages, equipment failures, or third-party service disruptions.
8.6 In the event of a system malfunction, software error, or any situation that results in incorrect game outcomes, SpinBit Casino reserves the right to void all affected bets and restore account balances to their pre-error state. Any winnings resulting from a system error may be reclaimed by SpinBit Casino. We will make reasonable efforts to notify affected users in such circumstances.
9. Privacy & Data Protection
9.1 Your privacy is important to us. The collection, use, storage, and disclosure of your personal information is governed by our Privacy Policy, which forms an integral part of these Terms. By using the Site, you consent to the practices described in the Privacy Policy.
9.2 SpinBit Casino collects personal data necessary for account creation, identity verification, transaction processing, responsible gambling compliance, and the provision of our Services. This includes, but is not limited to: your name, date of birth, address, email, phone number, payment details, and gaming activity data.
9.3 We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include SSL encryption for data transmission, encrypted data storage, access controls, and regular security audits. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
9.4 SpinBit Casino may share your personal data with third parties where necessary for the operation of the Services, regulatory compliance, fraud prevention, or as required by law. Such third parties may include payment processors, identity verification providers, regulatory bodies, and law enforcement agencies. Full details are available in our Privacy Policy.
9.5 You have the right to access, correct, update, or request deletion of your personal data held by SpinBit Casino, subject to our legal and regulatory obligations to retain certain records. To exercise these rights, contact our support team at [email protected].
10. Changes to Terms
10.1 SpinBit Casino reserves the right to modify, amend, supplement, or replace these Terms at any time and at its sole discretion. Changes may be necessary due to legal or regulatory requirements, security improvements, introduction of new features or services, or to clarify existing provisions.
10.2 When material changes are made to these Terms, SpinBit Casino will make reasonable efforts to notify Users. Notification methods may include: posting the updated Terms on the Site with a revised "Last Updated" date, sending email notifications to the address associated with your Account, displaying a notice on the Site upon login, or a combination of these methods.
10.3 Your continued use of the Site after any changes to these Terms have been posted constitutes your acceptance of the revised Terms. If you do not agree with the modified Terms, your sole remedy is to discontinue using the Site and close your Account. It is your responsibility to review these Terms periodically for changes.
10.4 For significant changes that materially affect your rights or obligations, SpinBit Casino will endeavour to provide at least 14 days advance notice before the changes take effect. However, changes required by law, regulation, or to address urgent security concerns may be implemented immediately without advance notice.
10.5 Any disputes arising from changes to these Terms shall be resolved in accordance with the dispute resolution procedures outlined in these Terms. The version of the Terms in effect at the time the dispute arises shall apply, unless the dispute relates specifically to the change itself, in which case the previous version may be considered.
11. Contact Information
11.1 If you have any questions, concerns, or complaints regarding these Terms, your Account, or any aspect of the Services provided by SpinBit Casino, you may contact our customer support team at [email protected]. Our support team is available 24 hours a day, 7 days a week, and aims to respond to all enquiries within 24 hours.
11.2 For complaints that cannot be resolved through our standard customer support process, SpinBit Casino operates a formal complaints procedure. Complaints should be submitted in writing via email, clearly describing the issue and providing any relevant Account details, transaction references, or supporting evidence. We will acknowledge receipt of your complaint within 48 hours and aim to resolve all complaints within 14 business days.
11.3 If you or someone you know is experiencing difficulties with gambling, we strongly encourage you to visit our Responsible Gaming page, which provides information about self-exclusion tools, deposit limits, and links to professional support organisations.
11.4 External support resources for problem gambling in New Zealand include the Ministry of Health gambling support services and the Gambling Helpline (0800 654 655), available 24/7 for free, confidential advice and support.
11.5 These Terms are governed by and construed in accordance with the laws of New Zealand. Any dispute arising out of or in connection with these Terms shall be subject to the non-exclusive jurisdiction of the courts of New Zealand.
11.6 If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed from the remainder of these Terms, which shall continue in full force and effect.
By creating an account or using SpinBit Casino, you confirm that you have read, understood, and agree to these Terms and Conditions in their entirety. These Terms were last updated in February 2026 and are effective immediately.
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